Privacy Policy
This Privacy Policy explains how AI Psychologist 24/7 handles information, what stays on your device, what may be sent to backend services for AI functionality, and how users can manage or delete their data.
Developer: Dzianis Huletski
Country: Poland
Contact: d.h.emservice@gmail.com
AI Psychologist 24/7 is an AI-powered emotional support and reflection companion for adults. The App is designed with a local-first approach. Most user data stays on the device. Only limited data needed to provide AI-powered functionality is transmitted to backend services.
1. Who This Policy Applies To
This Privacy Policy applies to users of AI Psychologist 24/7 on iOS. The App is intended only for users aged 18 and older.
2. What the App Does
The App provides AI-based emotional support and reflection features, including chat, voice-to-text assisted input, mood check-ins, journaling, insights, structured reflection tools, and crisis-safe support flows. The App is not a licensed therapist, medical provider, or emergency service. [oai_citation:1‡ии психолог iOS.docx](sediment://file_00000000fe9c7246abb8b30ed48e86aa)
3. Information Stored Locally on Device
The App is designed so that most user information remains stored locally on the device. This may include:
- profile preferences, such as selected tone and communication style;
- mood check-ins and mood history;
- journal entries and saved summaries;
- local memory summaries used to improve continuity between sessions;
- selected settings, notification preferences, and consent flags;
- locally cached chat sessions and related app state.
4. Information Sent to Backend Services
To provide AI-powered features, limited information may be sent to backend services. This may include:
- messages you choose to send to the AI chat;
- approved voice transcripts after speech-to-text processing;
- generation prompts for supported AI image features;
- limited contextual memory summaries used to improve response continuity;
- technical request metadata needed to operate and secure the service.
The backend layer is used only to process AI requests and related service logic. The App is designed to minimize the amount of data transmitted.
5. Voice and Image Features
If you use voice input, audio may be processed to generate a transcript. The approved transcript is then used in the main AI flow. If you use image-based reflection or image generation features, relevant prompts or selected image data may be processed to deliver the requested functionality.
These features are not intended for medical or diagnostic use.
6. AI Providers and Data Use
The App uses backend integrations that may route requests through third-party AI infrastructure. The App is intended to operate with providers configured by the developer, including OpenRouter-based routing and OpenAI-family model access as described in the product specification. [oai_citation:2‡ии психолог iOS.docx](sediment://file_00000000fe9c7246abb8b30ed48e86aa)
The intended policy for AI processing is that user data is used only to provide the requested service and is not used by us to train our own models.
7. Data Retention
Most app data remains stored locally on your device until you delete it, remove the App, or use the in-app delete functions. Data sent to backend services is intended to be limited to what is necessary to complete the requested AI operation and maintain basic service functionality.
8. Analytics and Telemetry
The App may collect limited privacy-conscious analytics or service telemetry, such as onboarding completion, subscription events, feature usage, paywall conversion events, or crisis flow triggers. The product specification explicitly avoids storing raw sensitive mental health content in analytics wherever possible. [oai_citation:3‡ии психолог iOS.docx](sediment://file_00000000fe9c7246abb8b30ed48e86aa)
9. Crisis and Safety Events
If the App detects language suggesting crisis or self-harm risk, it may interrupt the standard flow and display crisis or emergency guidance. These events may be recorded in a privacy-limited way for safety analytics, without storing unnecessary raw content in analytics systems. [oai_citation:4‡ии психолог iOS.docx](sediment://file_00000000fe9c7246abb8b30ed48e86aa)
10. Subscriptions and Payments
The App offers subscriptions using Apple’s in-app purchase system through StoreKit 2. Subscription purchase, renewal, and billing information is handled by Apple according to Apple’s own payment systems and policies. The App may locally cache entitlement or subscription state needed to unlock features.
11. Notifications
If you enable notifications, the App may send reminders such as check-in prompts, reflection reminders, or weekly summaries. You can disable notifications at any time in iOS Settings or within the App, where applicable.
12. Data Deletion and User Controls
The App is designed to provide clear user controls, including the ability to:
- delete local app data;
- clear chat history;
- remove journal entries;
- disable or limit memory-related features where supported;
- revoke notification permissions;
- restore purchases through Apple’s mechanisms.
According to the product specification, a “Delete all data” action returns the App to onboarding state and removes local models and settings. [oai_citation:5‡ии психолог iOS.docx](sediment://file_00000000fe9c7246abb8b30ed48e86aa)
13. Age Restrictions
AI Psychologist 24/7 is intended only for adults aged 18 and older. Users are asked to confirm that they are 18+ during onboarding.
14. International Availability
The App may be available globally. Crisis resources and emergency support links may vary depending on the user’s selected country or region.
15. Security
The App is intended to use HTTPS for backend communication and local-first storage principles for sensitive content. No system can guarantee absolute security, but reasonable technical and organizational measures are intended to reduce risk.
16. Third-Party Services
The App may rely on third-party infrastructure or platform services, including Apple services, backend hosting, AI processing providers, speech services, and similar technical vendors. Their handling of information may also be subject to their own policies.
17. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect product, legal, or operational changes. The latest published version should be considered the controlling version.
18. Contact
If you have questions about this Privacy Policy or data handling in AI Psychologist 24/7, please contact:
Dzianis Huletski
Poland
d.h.emservice@gmail.com