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Privacy Policy for AI Psychologist 24/7

Effective date: [add date]

Developer: Dzianis Huletski

Country: Poland

Contact: d.h.emservice@gmail.com

AI Psychologist 24/7 (“the App”) is an emotional support and self-reflection application for iOS developed and operated by Dzianis Huletski (“Developer”, “we”, “us”, or “our”). This Privacy Policy explains what data the App processes, how it is used, what is stored locally on your device, what may be transmitted to our backend and third-party service providers, and what choices you have.

By using the App, you acknowledge that you have read this Privacy Policy.

1. Important Notice

AI Psychologist 24/7 is not a medical device, not a licensed therapist, and not an emergency or crisis response service. The App is designed for emotional support, self-reflection, journaling, and guided self-check-ins. It does not diagnose, treat, or prevent any mental health or medical condition.

If you are in immediate danger or believe you may harm yourself or someone else, contact your local emergency services or a crisis hotline immediately.

2. Who This App Is For

The App is intended for adults aged 18 and older. We do not knowingly design the App for children.

3. Data Stored on Your Device

The App is designed with a local-first architecture. Most user data remains stored locally on your device using Apple-native storage technologies.

This may include:

  • your onboarding selections and support preferences;
  • your chat history stored locally in the App;
  • journal entries and saved reflections;
  • mood check-ins, tags, notes, and related insights;
  • generated mood card images and journal visuals saved inside the App;
  • locally stored affirmation content;
  • subscription state cached on device as needed for app functionality;
  • local app settings and data deletion state.

This local data is not uploaded to a personal cloud account by us unless your device or Apple environment does so independently under your own Apple settings.

4. Data Sent to Our Backend

Some App functionality requires sending limited data to our backend in order to generate AI responses or AI-generated images.

Depending on the feature you use, this may include:

  • text you submit in AI chat;
  • text used for lightweight tools such as reframe generation or conversation preparation;
  • text and metadata used to generate affirmations;
  • prompts generated from your mood score, selected tags, and excerpts of journal content for image generation;
  • images you explicitly choose to submit for image reflection;
  • limited contextual data required to produce a response within the feature you are using.

We aim to send only the minimum content necessary for the requested AI feature to function.

5. Third-Party Services

The App may use the following third-party services to provide certain functionality:

  • OpenRouter for AI text, vision, and image generation routing;
  • Vercel for backend hosting and request handling;
  • Apple StoreKit 2 for subscription purchases, free trials, renewals, and restore purchases.

These services may process data that is necessary to deliver the requested feature. Their handling of data may also be governed by their own privacy policies and terms.

6. AI Processing and Model Training

We do not use your data to train our own models.

Prompts and submitted content may be processed by third-party AI providers through OpenRouter in order to generate responses or images requested by you. We do not sell your personal data.

Because AI features rely on third-party model infrastructure, some submitted content may be processed by those providers strictly for the purpose of fulfilling your request. Where third-party providers have their own policies regarding retention, processing, or abuse prevention, those policies may also apply.

7. Voice Input

The App supports voice input. Voice input uses Apple speech technologies and may depend on device capabilities and locale availability. Spoken content may be transcribed on-device where supported. The resulting transcript can then be used in the App in the same way as text input.

Only the transcript, not raw microphone audio, is intended to be used in AI processing flows unless a future version explicitly states otherwise.

8. Image Reflection

If you choose to use image reflection, the image you select may be transmitted to the backend and processed by an AI vision-capable model in order to generate an emotional reflection response. This feature is intended for reflective support only and not for diagnosis, identification, or medical interpretation.

9. Mood Cards, Journal Visuals, and Affirmation Images

If you use AI image generation features, prompts derived from your selected mood, tags, or journal content excerpts may be sent to the backend and then processed by an image-generation model through OpenRouter. Generated images are stored locally within the App on your device unless you choose to export or share them.

10. Crisis and Safety Features

The App includes client-side and backend-supported safety logic intended to identify certain high-risk language and interrupt normal AI flows when necessary. When triggered, the App may display crisis resources or emergency guidance instead of continuing a standard conversational response.

This safety feature is not guaranteed to detect all risks and is not a substitute for emergency assistance.

11. Analytics and Crash Reporting

At the time of this policy, the App is designed with an abstraction for analytics, but no external analytics vendor is required to provide the current core user experience unless expressly stated in a later update.

At the time of this policy, no external crash-reporting provider is described as required in the current production architecture unless expressly stated in a later update.

If external analytics or crash-reporting tools are added in a future release, this Privacy Policy will be updated before or at the time those changes take effect.

12. Subscriptions and Payments

The App offers subscription-based access through Apple’s StoreKit 2.

We do not receive or store your full payment card information. Billing, trials, subscription renewals, cancellations, and purchase restoration are handled by Apple under your App Store account.

The App currently supports subscription tiers such as Free, Premium, and Premium Plus, with a free trial and paid renewal terms managed through Apple.

13. Data Retention

Data stored locally remains on your device until you delete it, remove the App, or use the in-app deletion tools.

AI request data sent through the backend may be temporarily processed as necessary to complete your request. We aim to minimize retention, but some transient logs or provider-side processing records may exist as part of normal infrastructure and abuse prevention operations.

14. Deleting Your Data

The App includes a “Delete all my data” function in Settings. When used, this feature is intended to remove locally stored App data, including SwiftData models and relevant local preferences, and return the App to onboarding.

Because the App does not require a user account, there is generally no separate hosted profile to delete for ordinary use of the App.

15. Sharing

The App may allow you to export or share content using native iOS sharing tools. Any content you choose to share is shared by your own action. Once shared outside the App, that content is governed by the policies of the destination service or recipient.

16. International Use

The App may be used globally. If you access the App from outside Poland, data processing may involve service providers located in other jurisdictions depending on hosting, AI routing, and infrastructure choices.

17. Security

We take reasonable steps to reduce unnecessary data exposure and to keep the App architecture privacy-conscious. However, no method of electronic storage, transmission, or AI processing can be guaranteed to be completely secure.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may update the effective date above and publish the revised version on the App’s legal page.

19. Contact

If you have questions about this Privacy Policy or would like to contact the Developer regarding privacy matters, you can reach us at:

Dzianis Huletski
Poland
d.h.emservice@gmail.com

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